After a long experience in different cities of the Europe like Prague, Vienna, Budapest and finally in Rome the idea of Adventures and Tickets is giving to the tourist the time and space to discover and enjoy the city. The goal is to present to the customer the best options in the city, Providing them the best quality possible in guided tours with professional licenced tour guides in multi languages.

The idea of making tours with small groups or private it’s us give to the client opportunity to enjoy and being part of the tour instead of crowded tours and long waiting in the lines.

Frequently Asked Questions

Important note :

-Present this voucher ( Via del Mascherino 37/41 ).

-If you show up later than the time scheduled at the meeting point and want to join another tour you will be charged with the addition price of tickets and other costs.

-For more information don’t hesitate to contact us

How can I cancel a booking?

Contact our customer service by email or phone.

When should I expect to see my refund?

Kindly give us at least two weeks so we can provide all bank movements.

When can I make a amendment to a booking?

Changes made within the 24 hour will be subject to rebooking fees to cover the cost of extra tickets purchased and other administration costs. For more detailed information contact us via email.

How do I make an amendment to a booking?

To make your amendment please contact our customer service.

When I can book a tour?

We advise to book you tour at least 48 h before In the case you need a last-minute booking, we will provide you our first tour available. And will inform you.

If I don’t receive my confirmation email?

Contact us by email or phone and will be more than happy to find a solution.

When will I receive confirmation of my booking?

You should receive and confirmation email within few minutes.

Missing my email confirmation & voucher?

Contact our customer service by mail or phone

Unable to print your voucher?

If you will not be able to print your voucher. Make sure you present it on your phone we are more than happy to help you.

Do I need to bring my confirmation voucher with me?

Yes, to facilitate our tour provider you need to present your confirmation voucher.

After I book a tour, how long should I wait for the tickets?

If you don’t receive a confirmation email within 24 h, please contact us.

CONTACT INFO

Please feel free to contact us for any questions or concerns about our tours and services. You can also complete the form and we will answer within 48 hours.

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